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Senior Credit Controller a.i.
|Organisation||International profit organisation|
International profit organisation
- Make sure not to overspend the credit limit per customer by releasing random orders, in accordance with the Sales Support Department
- Ensure customer payments are allocated correctly and timely
- Pro-actively follow up on overdue items; identify and escalate activities to resolve disputed invoices quickly and efficiently, in cooperation with Sales Support and Channel Managers
- Ensure to be informed about other team member’s activities to enable back-up functionality in case of holidays or absence
- Answer queries and provide accurate reporting on customer related issues, regularly and on ad-hoc basis
- Build relationships with customers and internal departments
- Ensure that appropriate telephone contact is made at the earliest possible stage with the customers on overdue debts
- Bachelor/HBO degree
- Minimal 3 years experience in Credit Control
- Good knowledge of English and Dutch language
- Good communication skills
- Etrepreneurial and active attitude, knows to deal with stress
- Team player, interact with and coach fellow workers
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